Privacy Policy

At ExClone, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Email address
• Password (encrypted)
• Chat history data you upload
• Usage data and preferences

Automatically Collected Information

When you use our service, we automatically collect:

• Log data (IP address, browser type, access times)
• Device information
• Usage analytics

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process your chat data to create AI models
• Send you service-related communications
• Respond to your comments and questions
• Detect and prevent fraud or abuse

3. Data Security

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit using SSL/TLS
• Passwords are hashed using bcrypt
• Chat data is stored securely and encrypted at rest
• Regular security audits and updates

4. Data Retention

We retain your personal information for as long as necessary to provide our services. You can request deletion of your data at any time by contacting us.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability

6. Third-Party Services

We may use third-party services for:

• Payment processing (Stripe)
• Analytics (Google Analytics)
• Email services

These services have their own privacy policies, and we encourage you to review them.

7. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@emotionai.me
EmotionAI LLC
New York, NY